We are open Tue-Sat 11am-3pm PT for orders, pickup and appointments. We are not able to accept Expedited orders at the present time. Many of our vendors are still taking longer to supply us due to increased demand and supply chain issues. If you only want items we have in stock, please mark your order Ship Partial Cancel Incomplete Items. While we would love to be able to give firm ETAs for items we are out of, that's not possible with the disruption COVID-19 continues to cause across the supply chain.
We hope that everyone stays safe and we truly appreciate your support.
Russian customers: We are unable to accept orders being sent to Russia or using a payment method with that as the country of origin due to sanctions.
EU & UK customers: We are no longer shipping orders less than £135 (~$170USD) to the UK or €150 (~$165USD) to the EU due to VAT requirements imposed by the EU & UK governments. If you are in the EU or UK and you order is over £135/€150, we can send it an you will be responsible for VAT when it is delivered. For orders under that amount, we would suggest having us send it to a Freight Forwarder in the US, which can then handle the requiste paperwork for VAT. We hope the UK & EU governments will adjust the rules to limit its scope to large scale businesses, but we're not confident that will happen.
If you use the Save Cart feature, be sure your cart is empty when you retrieve/view the saved cart. It will over-ride what is in the existing cart.
Please note that we do not charge for orders until we ship them. The checkout process will capture your information for us to use when we ship your order. As we do not have a real-time inventory system, please contact us at the shop if you need us to check if we have the items you need in stock if your order is urgent.
Our time to pull orders is currently 2-3 business days. Do indicate any Deadline in the appropriate field..
Our current shipping time for complete or partial orders is 2-3 business days once an order is ready to ship. .