We are open Tue-Sat 11am-3pm PT for orders, curbside and appointments. We are not able to accept Expedited orders at the present time. Many of our vendors are taking longer to supply us due to increased demand and supply chain issues. If you only want items we have in stock, please mark your order Ship Partial Cancel Incomplete Items. While we would love to be able to give firm ETAs for items we are out of, that's not possible with the disruption COVID-19 continues to cause across the supply chain.
We hope that everyone stays safe and we truly appreciate your support.
VAT Changes for EU & UK customers: We are no longer shipping orders less than £135 to the UK or €150 to the EU due to the new VAT requirements imposed by the EU & UK governments. As a small business we don't have the bandwith to handle reporting taxes to a foreign country. If you are in the EU or UK and you order is over £135/€150, we can send it an you will be responsible for VAT when it is delivered. For orders under that amount, we would suggest having us send it to a Freight Forwarder in the US, which can then handle the requiste paperwork for VAT. We hope the UK & EU governments will adjust the rules to limit its scope to large scale businesses, but we're not confident that will happen.
For Australia shipments are currently not able to send via First Class International or Priority Mail International due to COVID-19 restrictions impacting commercial flights. We will hold our order until we are able to ship it.
If you use the Save Cart feature, be sure your cart is empty when you retrieve/view the saved cart. It will over-ride what is in the existing cart.
Please note that we do not charge for orders until we ship them. The checkout process will capture your information for us to use when we ship your order. As we do not have a real-time inventory system, please contact us at the shop if you need us to check if we have the items you need in stock if your order is urgent.
Our time to pull orders is currently 3-5 business days. Do indicate any Deadline in the appropriate field..
Our current shipping time for complete or partial orders is 2-4 business days once an order is ready to ship. .